Altered Chic is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Altered Chic may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
Our privacy commitment
The Altered Chic website is owned and operated by Altered Chic. We are committed to safeguarding your privacy online. We will only collect, store and use your personal information for specific purposes. We use your personal information to support and enhance our relationship with you. We only share your personal information in accordance with the Data Protection Act 1998 and other applicable laws. You may contact Altered Chic at any time with any privacy questions or concerns and to see the personal information you have given us and request correction.
Information about you
When a customer registers at Altered Chic we ask for information such as your name, e-mail address, postal address, and contact details, and then we keep a record of this information. All this is necessary so we can recognise you as a registered customer, pass on the correct details with your order, and ensure that you are happy with the service you receive.
We keep a record of any e-mail correspondence you send us, so we can track any problems or concerns you’ve had with our website.
If you would like to revise the information you have provided to us, or feel that what we currently have on record is incorrect, you may update the information by contacting us.
Your payment information
We do not store credit card details nor do we share customer details with any 3rd parties.
How we use your personal data
All the information we collect via our website or through correspondence with you is used to operate and improve the service we offer you and to personalise our service. We are committed to using your personal information only for:
1. Customer admisistration so that goods ordered can be supplied to you
Passing on details or your order (but not payment details) to the relavant designer/maker so that they can supply the good ordered and for customer administration.
2. To verify details of your payment method.
3. Sending our email newsletter only to those who have opted into this service.
During your registration process you are given the opportunity to select some of the ways in which we may use your details.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
• whenever you are asked to fill in a form on the website, this information is used solely for the purpose in which it is collected. We do not provide any of the information you give us to any third parties.
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at firstname.lastname@example.org.
We will not under any circumstances sell, distribute or lease your personal information to third parties.
Any order details given to a designer/maker will be used solely for the purpose of dispatching your order.
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We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
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